Amazon
The employees of Amazon have to follow a special rule. An employee after completing two years in the firm has to work at the customer service department for two days to get a better understanding of the customer service process. The CEO Jeff Bezos too has to do this.
Apple
Siri is one of the coolest features of the Apple phones. Talking to Siri is so fun but whatever you say to Siri everything is recorded and kept with Apple to analyze and revise the customer service.
Starbucks
If you have ever been to Starbucks, you must have noticed that they have round tables. We did not pay much heed to this and thought that it is just another feature that Starbucks has installed to have a different look. But read on to know the reason behind the round tables. Starbucks believes that round tables will make the customers feel homely. They made sure that you feel comfortable if you visit alone.
Facebook
Mark Zuckerberg is partially color blind he suffers from red and green color blindness. Today many businesses choose the color blue as their theme. Mark chose this color because he could only see the blue color. We had so many assumptions behind choosing blue as the theme color, but the secret is unveiled.
Coca-Cola
Coca-cola is my drug whenever I am out, sad, happy, working, tired, etc. I love sipping a glass of chilled coke. The brand is loved worldwide, but there is a very funny instance when Coca-Cola launched in China. The in-charges had a hard time when they were transliterating Coca-Cola. One term meant “female horse fastened with wax” while the other was “bite the wax tadpole.” Finally, they settled on ke kou ke le which means Delicious Happiness.
No comments